On the airplane, each traveler will receive an immigration form to complete. You will present this, with your passport, to the officer in the terminal. The bottom portion (your travel visa) will be returned to you and you must present it upon departure from the country. Please keep it with your passport for the duration of the trip.
Golf bags will be collected at the oversize baggage ramp.
After claiming your bags, all visitors place their bags on an X-ray conveyor.
An official will ask you for your Customs Declaration Form (previously filled out on the plane) and will tell you to push the button on the traffic light. If the red light appears, they will search your luggage. If a green light appears you may proceed to the exit, or a search could still be conducted. Beyond customs you will find a currency exchange desk.
Car rental desks are located in baggage claim. To save time, one person in your party should begin the car rental process while waiting for luggage. A shuttle will take you to the car rental lot to pick up your vehicle.
When you depart the airport, you will travel as indicated on the enclosed map to the highway known as the Transpeninsular. Prior to reaching the highway, you will pass through a toll booth – the fee is approximately $3.00 USD. You may pay with US dollars or pesos.
When you reach the Transpeninsular (the only highway crossing you will reach after departing the airport), directly across the highway is a grocery store called "LaComer". This is a good place to stop for any snacks you might want at the hotel. Querencia and the Hilton are both located to the right once you reach the Transpeninsular. Watch for the Querencia sign on your right, approximately 5 miles past the entrance to the Transpeninsular and enter to our Security Gate. The Hilton Los Cabos is approximately 19 miles from airport.
If you obtain money inside the airport from an ATM, you will receive pesos. The exchange rate is approx. 18.50 to 1. ($10.00 USD = 185 pesos.) Items will be priced in the grocery stores in pesos – you may use credit cards, US dollars or pesos – credit cards or pesos are recommended because merchants may not offer the best exchange rate when using US dollars. In restaurants you will be given the choice for your credit card to be charged in pesos or US dollars. If you choose pesos, your bank will use the correct exchange rate on your statement.
Tips to hotel employees may be in pesos or US dollars. Querencia is a private club and does not allow tipping.
Each team / Coach will have a Querencia member who will serve as the QCC Ambassador for your team during your visit. This Q member will assist you, or offer advice, as you need it.
CELL PHONE SERVICE: please encourage all traveling to Mexico to add an international plan to their cell phone coverage for the month of the trip. Packages are available from major carriers for texting or phone calls.
Wifi / internet: The Hilton offers wifi for an added daily fee to your hotel rate. All Querencia facilities offer free wifi.